Customer-centricity is the practice of designing products around the customer’s needs. Learn more about the key benefits of a customer-centric approach.
Centre-lining reduces and controls variations in products and processes. Find out how to apply centre-lining to machine settings for optimal efficiency.
Turn great concepts into real actions with these eight principles of a successful business improvement implementation strategy.
Learn about the seven key elements that will ensure the long-term success of your change management efforts.
Whether you’re chasing a quick win or new targets, profit improvement projects offer a structured approach to waste reduction. Here are some of the basics.
Tips and techniques to boost team engagement and help your people stay the course when CI maturity levels out.
Are your teams treating the symptom rather than the cause? Follow these four steps to make structured problem-solving the norm on the shop floor.
To advance your CI vision, you need to communicate your improvement strategy to the right people, in the right way. Here are seven elements to consider.
Help your team develop the confidence to problem-solve with these eight team-building steps.
Improve site leader engagement and embed best practice in your organisation with the tips featured in this infographic.