Resources

Showcasing the latest in business performance improvement thinking, our best practice resources offer practical insights and strategic guidance.

FEATURED RESOURCE

How-to guide: Gemba walks for executive leadership

Master the steps of successful gemba walks with this practical guide.

“Management by walking around is hardly ever effective. The reason is that someone in management, walking around, has little idea about what questions to ask, and usually does not pause long enough at any spot to get the right answer.”W. Edwards Deming, Out of the Crisis

Resource library

BEST PRACTICE TOOLSHOW-TO GUIDE

Managing change across the organization

Avoid unnecessary costs and wasted resources with this step-by-step guide to managing change.
GET THE HOW-TO GUIDE
BEST PRACTICE TOOLSHOW-TO GUIDE

Strategic problem-solving for executives

Expand your problem-solving skill set with the tools and techniques in this guide.
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BEST PRACTICE TOOLSEBOOK

40 operational efficiency improvement terms explained

Gain a better understanding of 40 key operational efficiency tools and processes with this essential guide.
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