Resources

Showcasing the latest in business performance improvement thinking, our best practice resources offer practical insights and strategic guidance.

FEATURED RESOURCE

How-to guide: Gemba walks for executive leadership

Master the steps of successful gemba walks with this practical guide.

“Management by walking around is hardly ever effective. The reason is that someone in management, walking around, has little idea about what questions to ask, and usually does not pause long enough at any spot to get the right answer.”W. Edwards Deming, Out of the Crisis

Resource library

BEST PRACTICE TOOLSHOW-TO GUIDE
Manufacturing worker and leader discussing the process on the shopfloor

Waste walk

This waste walk guide outlines the types of loss and waste operations leaders and teams should look out for and how to recognize them.
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BEST PRACTICE TOOLSHOW-TO GUIDE
Interpersonal skills

Interpersonal skills for team leaders

Strong interpersonal skills are the building blocks of better, smarter, high-functioning teams. This guide will help you develop these core skills.
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BEST PRACTICE TOOLSHOW-TO GUIDE
Group of happy workers celebrating success in a manufacturing environment

Building high-performance teams

High-performance teams operate to a high standard and achieve consistently superior results. Find out how you can build teams that go the extra mile.
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