Resources
Showcasing the latest in business performance improvement thinking, our best practice resources offer practical insights and strategic guidance.
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How-to guide: Gemba walks for executive leadership
Master the steps of successful gemba walks with this practical guide.
“Management by walking around is hardly ever effective. The reason is that someone in management, walking around, has little idea about what questions to ask, and usually does not pause long enough at any spot to get the right answer.”W. Edwards Deming, Out of the Crisis
Resource library
BEST PRACTICE TOOLSHOW-TO GUIDE
Waste walk
This waste walk guide outlines the types of loss and waste operations leaders and teams should look out for and how to recognize them.
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Interpersonal skills for team leaders
Strong interpersonal skills are the building blocks of better, smarter, high-functioning teams. This guide will help you develop these core skills.
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Building high-performance teams
High-performance teams operate to a high standard and achieve consistently superior results. Find out how you can build teams that go the extra mile.
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