Resources
Showcasing the latest in business performance improvement thinking, our best practice resources offer practical insights and strategic guidance.
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How-to guide: Gemba walks for executive leadership
Master the steps of successful gemba walks with this practical guide.
“Management by walking around is hardly ever effective. The reason is that someone in management, walking around, has little idea about what questions to ask, and usually does not pause long enough at any spot to get the right answer.”W. Edwards Deming, Out of the Crisis
Resource library
BEST PRACTICE TOOLSHOW-TO GUIDE
Managing change across the organisation
Avoid unnecessary costs and wasted resources with this step-by-step guide to managing change.
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Strategic problem-solving for executives
Expand your problem-solving skill set with the tools and techniques in this guide.
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40 operational efficiency improvement terms explained
Gain a better understanding of 40 key operational efficiency tools and processes with this essential guide.
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